Sb Web Tools is an advanced technology application integrated into the company infrastructure, providing 24/7 access to:

  • Online Payslips

  • Leaves and absence management

  • Automated real time reporting

  • Customizable Data export

  • Archive Data platform

Smart Customer Relationship Management system

  • Automated registration and notification of the service requests

  • Case handling according to the corporate processes and good practices

  • Priority management and response time optimization

Advanced IT infrastructure

  • IT design based on confidentiality, integrity and availability

  • Co-location in three data centers in different regions in Bulgaria for high availability, disaster recovery and archiving

  • Redundant Internet connections and Next Generation Firewall protection

Unified Training and Development system

  • Employee portal for corporate policies, procedures and trainings

  • Standard onboarding process for new team members

  • Unified Intranet space for new ideas and discussions


Anton Parushev – Information Technology Manager
“My mission is to implement modern technologies for flexible and reliable service during the whole period of our long-term partnership”

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